Contact us
Got a question? Have you looked at our FAQs?
web telephone number:
| for all web queries: | 0845 608 9913 |
car insurance telephone numbers:
| customer services: | 0845 605 7757 |
| payment queries: | 0845 605 7757 |
| claims: | 0845 605 7759 |
| 24-hour accident recovery: | 0800 085 8899 |
| 24-hour windscreen helpline: | 0800 328 9259 |
To use the additional services, if you've bought them (see your schedule)
| motoring legal protection: | 0845 605 7759 |
| breakdown service: | 0800 783 0406 |
typetalk / telephone:
If you have a hearing or speech impairment, you can contact us by Type talk or specialised text phone. To contact us by specialised text phone, simply call:
| customer services: | 0845 850 3217 |
| claims: | 0845 850 3218 |
address:
Customer Services
Halifax Car Insurance
The Observatory
Reigate
Surrey
RH2 0SG
email:
customer.services@halifaxcarinsurance.co.uk
We normally respond to emails within 3 working days.